Terms & Conditions – United Kingdom

1. Company Information

Norwell A/S
Industrivej 20
5492 Vissenbjerg
Denmark

Company Registration (CVR): 30275160

Email: info@norwell.dk
Website: www.norwell.dk

2. Orders

Orders are subject to acceptance by Norwell A/S.

Norwell reserves the right to reject or cancel orders resulting from pricing errors, stock shortages or technical issues.

3. Prices

All prices are displayed in GBP.

Any VAT, customs duties or import charges will be clearly communicated before checkout where applicable.

4. Payment

Payment is accepted through the payment methods displayed at checkout.

Payment will only be captured when the order is dispatched.

5. Delivery

Deliveries are handled by Blue Water Shipping or selected logistics partners.

Delivery times are estimates and not guaranteed.

Risk transfers upon delivery.

5.1 Inspection Upon Delivery

Customers must inspect deliveries upon receipt.

Any transport damage, shortages or visible defects must be reported immediately to the carrier and to Norwell A/S.

6. Cancellation Rights

Consumers have the right to cancel their purchase within 14 days of receiving the goods.

Returned products must be unused and returned in their original packaging where reasonably possible.

The customer is responsible for return shipping costs.

Custom-made products cannot be returned.

7. Faulty Goods

Nothing in these terms limits or excludes statutory consumer rights under applicable UK consumer protection legislation.

8. Limitation of Liability

Norwell shall not be liable for indirect, incidental or consequential losses.

Liability shall in all cases be limited to the value of the purchased goods, except where prohibited by law.

9. Privacy

Personal information is processed in accordance with applicable data protection legislation and Norwell’s Privacy Policy.

10. Complaints

Complaints should be submitted to info@norwell.dk.

Norwell will make reasonable efforts to resolve disputes amicably.

11. Governing Law

These terms are governed by Danish law.

Mandatory rights granted to UK consumers under applicable consumer legislation remain unaffected.

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